The Mediating Role of Commitment in the Relationship between Job Satisfaction and Organizational Citizenship Behavior (OCB) among Teachers of Inclusive Public Junior High Schools in Bogor Regency


Date Published : 13 February 2026

Contributors

Mamah Siti Rohmah

Author

Eliana Sari

Author

Matin

Author

Keywords

Job Satisfaction Organizational Commitment Organizational Citizenship Behavior (OCB)

Proceeding

Track

General Track

Abstract

This research investigates the effect of job satisfaction on Organizational Citizenship Behavior (OCB), both directly and indirectly through commitment, among teachers in inclusive public junior high schools in Bogor Regency. Adopting a quantitative design with a survey method, data were obtained from 325 teachers selected through proportional random sampling. Responses were gathered using validated questionnaires and analyzed with Structural Equation Modeling (SEM) via SmartPLS 4.0. The results demonstrate that job satisfaction significantly enhances both commitment and OCB. Furthermore, commitment exerts a positive influence on OCB and functions as a mediator in the relationship between job satisfaction and OCB. These findings suggest that teachers who experience greater job satisfaction are more likely to develop stronger emotional attachment to their profession and institution, which subsequently fosters their willingness to engage in discretionary behaviors that contribute to the school community. The study underscores the strategic importance of job satisfaction and commitment in advancing teacher performance beyond formal duties, while also offering theoretical contributions to understanding how psychological and organizational factors encourage OCB in inclusive educational contexts.

References

Alghamdi, S., Almasradi, R. B., Muhammad, S., & Ullah, M. (2022). Linking Organizational Justice to Organizational Citizenship Behavior and Organizational Commitment as Mediator. Central European Management Journal, 30, 620–627. https://doi.org/10.57030/23364890.cemj.30.4.56
Colquitt, Jason, LePine, W. (2018). Organization Behavior: Improving Performance and Commitment in The Workplace. In McGraw-Hill Education (Vol. 4, Issue 4).
Ennida, K., & Allouani, S. A. (2023). Job Satisfaction and Organizational Commitment of Teacher-Researchers through Organizational Citizenship Behavior : A Literature Review. 164–184. https://doi.org/10.4236/jss.2023.113011
GOPINATH, D. R. (2020). Impact of Job Satisfaction on Organizational Commitment Among the Academic Leaders of Tamil Nadu Universities. Gedrag & Organisatie Review, 33(02). https://doi.org/10.37896/gor33.02/241
Hossain, M. M. (2020). Organizational Citizenship Behavior and Organizational Commitment among Clinical Nurses in Bangladesh. Open Journal of Nursing, 10(07), 693–704. https://doi.org/10.4236/ojn.2020.107049
Ibrahim, M. A., Fardaniah, S., Aziz, A., Shahrazad, W., Sulaiman, W., & Mokhtar, M. K. (2020). THE ROLE OF JOB SATISFACTION AS A MEDIATOR IN THE RELATIONSHIP BETWEEN INTEGRITY AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR AMONGST THE MALAYSIAN. 24(04), 4064–4078. https://doi.org/10.37200/IJPR/V24I4/PR201519
İbrahim Rençber, C. K. (2021). The Mediating Roles of Organizational Commitment and Job Satisfaction in the Effect of Career Satisfaction on Organizational. 16, 276–299. https://doi.org/10.17153/oguiibf.875961
Israel, N., Rita, A., & Dele, O. (2015). the Effect of Job Satisafaction on Organisational Commitment Among Non-Academic Staff of Tertiary Institutions in Ekiti State. International Journal of Interdisciplinary Research Method, 2(1), 25–39. www.eajournals.org
Jayawardena, P. T. G. C. I., & Kappagoda, U. W. M. R. S. (2020). The Impact of Job Satisfaction and Organization Commitment on Organizational Citizenship Behavior of Public School Teachers in Anuradhapura District , Sri Lanka. 7(9), 69–74. https://doi.org/10.20431/2349-0381.0709006
Jigjiddorj, S., Zanabazar, A., Jambal, T., & Semjid, B. (2021). Relationship Between Organizational Culture , Satisfaction and Organizational Commitment. 02004, 4– 11.
Jones, G., & George, J. (2015). Contemporary Management (9th ed.). Mc Graw Hill.
Kardas, J. S. (2023). Job Crafting Competences and the Levels of Self-Organization , Job Satisfaction and Job Redesign in a Mature Organization. Sustainability 2023, 15, 2253. https://doi.org/10.3390/su15032253
Kinicki, Angelo. Fugate, M. (2016). Organizational Behavior. Mc Graw Hill Education.
Malik, A.S Fareeha Anjum, A. M. (2021). The Job Satisfaction as the Determinant of Organizational Commitment and Organizational Citizenship Behavior among Employees of Banks. Journal of Development and Social Sciences, July-Sep 2021, Vol. 2, No. III, http://doi.org/10.47205/jdss.2021(2-III)16
Massoud, A. H., Jameel, A. S., & Ahmad, A. R. (2020). Stimulating Organizational Citizenship Behavior by Applying Organizational Commitment and Satisfaction. International Journal of Social Sciences and Economic Review 02(02), 20–27. https://doi.org/10.36923/ijsser.v2i2.58
Motalebi, P., & Marşap, A. (2020). The Role of Job satisfaction and Organizational Commitment as a Determinant of Organizational Citizenship Behavior among the Workers of Welfare Organization. SSRG International Journal of Economics and Management Studies. Volume 7 Issue 1, 96-105, January 2020. https://doi.org/10.14445/23939125/IJEMS-V7I1P113
Mullins, L. J. (2016). Management & Organizational Behavior ((11th ed)). Pearson Education Inc.
Newstrom, J. W. (2015). Organizational Behavior, Human Behavior at Work. Mc Graw Hill.
Saber, F. R. M. A. & E. A. E. (2023). The Mediating Effect of Transformational Leadership between Organizational Commitment and Organizational Citizenship Behavior among Nursing Staff. Assiut Scientific Nursing Journal, 0(0), 0–0. https://doi.org/10.21608/asnj.2023.217068.1609
Schermerhorn, J., Davidson, P., Factor, A., Woods, P., Simon, A., & Mcbarron, E. (2017). Management 6th Asia–Pacific edition (Sixth Edit). John Wiley & Sons Australia, Ltd.

Downloads

How to Cite

Mamah Siti, M. S., Eliana, E., & Matin, M. (2026). The Mediating Role of Commitment in the Relationship between Job Satisfaction and Organizational Citizenship Behavior (OCB) among Teachers of Inclusive Public Junior High Schools in Bogor Regency . International Conference on Islamic Education and Instruction, 2(1), 144-152. https://conferences.uinsaid.ac.id/iciei/paper/view/835